Maven Fuzzy Factory: Marketing Funnel & A/B Tests

Marketing

Which channels convert, where does the funnel leak, and did the website A/B tests actually work?

Maven Fuzzy Factory is a simulated e-commerce startup selling plush toys online, launched in March 2012. Acting as its first data analyst, this project answers a year and a half of leadership’s real questions about marketing channels, bid optimisation, conversion funnel drop-off, website A/B tests, and seasonality, entirely in SQL.

72%
of sessions from search channels
2.6x
desktop vs mobile conversion
+41%
relative lift from the billing redesign

Findings

Channel choice barely matters for new-customer conversion once repeat visitors are controlled for. gsearch and bsearch together account for about 72% of sessions, but restricted to first-time sessions, most channels converge to about 6.7-6.9% conversion.

Sessions by channel, and conversion for all vs new visitors

Desktop converts far better than mobile, and billing is where visitors drop off. Desktop converts about 2.6x better than mobile on gsearch nonbrand (8.22% vs 3.18%, new visitors). Billing-to-order conversion is only 62.1%, meaning 38% of visitors who already entered shipping details abandon at payment.

Device conversion trend over time

The billing-page redesign is a confirmed win. The new /billing-2 page converts at 63.4% versus the original /billing’s 44.8%, an 18.6 point gain, about a 41% relative lift. Separately, /lander-3 was confirmed as a losing landing-page variant, converting at less than half the rate of /lander-2.

The conversion funnel

Live dashboard

Open on Tableau Public ↗

Full write-up